Privacy Policy

1. Introduction

This Privacy Policy explains how information is handled when you visit the Flow Voice Automations website, contact the public sales address, request a typed or scripted synthetic-data workflow review, or later enter a written engagement.

2. Information We Collect

We may receive the following information when you choose to provide it:

• Contact information such as your name, work email address, and phone number
• Business context such as company name, role, and the workflow you want reviewed
• Scheduling and communications needed to respond to your request
• Basic website, device, and browser information when generated by the public site

The public workflow review uses synthetic data and does not request buyer call recordings or transcripts. Any later use of recordings or transcripts requires a written scope and policy covering consent, purpose, retention, deletion, and access.

3. How We Use Your Information

Information may be used to:

• Respond to your enquiry and arrange a synthetic-data workflow review
• Prepare a buyer-specific outline or written proposal when requested
• Send promotional communications only when you have consented
• Understand and improve the public website where applicable
• Comply with applicable legal obligations

4. Data Security

This public policy does not claim a security certification or an unverified production control. Before buyer data is processed in a paid pilot, the applicable access, retention, deletion, recording, data-location, and incident responsibilities must be documented and reviewed for the agreed scope. No method of transmission over the Internet is completely secure.

5. Data Retention

Public enquiry information is retained only as long as needed to respond, maintain the requested business record, or meet an applicable legal obligation.

Any different retention period for a paid pilot must be stated in the written scope before processing begins.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

7. Contact Us

For privacy questions or requests, email privacy@flowvoiceautomations.com.